Wicked Awesome Server Winners

Posted December 8, 2022by Kristene Smith
Server wearing mask helping female diner

Thank you for all your nominations to date for the Wicked Awesome Server Award. This is an ongoing campaign, so please continue to keep those nominations coming! Just email info@tourismburlington.com with the name of the server/front line worker, the restaurant where they work and why you feel they are deserving. Each week we’ll be selecting one and recognizing them. They will win a prize pack from Nickel Brook Brewing which will contain their Wicked Awesome IPA and a gift card to Burlington Centre thanks to sponsorship from PV&V Insurance as well as a $25 Downtown Burlington gift card that can be used at over 60+ local businesses.

Meet Jarod from COBS Mapleview Mews on Fairview Street. Jarod was nominated by a customer for his amazing customer service and great attitude. The customer said “I have gone in there numerous times and I can’t tell you how he can change anyone’s mood into a better one. His ‘no problem’ attitude makes me want to buy bread daily”. That’s pretty Wicked Awesome! Congrats Jarod!

This is Leslie, who works at Starbucks at Appleby Line and Dundas, and she is Wicked Awesome! She’s so Wicked Awesome in fact, that we received over 20 nominations for her!

Leslie was nominated by customers & co-workers and all described her as amazing. She knows customers names and orders and connects with the customers to give them a wonderful experience. She always has a smile on her face and great attitude despite her 5:00 am starts each day. One customer described her as a “local celebrity” in the north part of Burlington. She dances, sings and has a joke of the day. The Starbucks location even has to post when Leslie will be back from vacation as so many customers miss her when she’s gone.

One of her co-workers said she is ‘the heartbeat of the store’ and that it’s clear many customers come because of Leslie and not for the coffee. Another described her as ‘an absolute rock star’.

Congrats Leslie and keep on being Wicked Awesome!

Steph at QB’s Sports Bar is Wicked Awesome! She was nominated by a customer who said Steph always goes out of her way to be helpful and provide great service. She remembers their drink orders and is always so polite and friendly. Steph recently helped with a themed Trivia night and went above and beyond to come up with amazing prizes. Congrats Steph and keep on being Wicked Awesome!

She is Wicked Awesome! Congratulations to Veronica at The Judge & Jury who received a couple nominations from customers. Veronica was described as kind, considerate and exceptional at her job. “Veronica always goes above and beyond to please all customers with a beautiful smile on her face”. Veronica was also praised for remembering customers and taking an interest in how they are doing. Amazing Veronica and keep on being Wicked Awesome!

Congratulations to Javier from El Inka Peruvian Cuisine for being Wicked Awesome! Javier was nominated by a customer who said they received ‘incredible service’ from Javier. They had their 3 month old with them and said he was beyond accommodating and kind. They described that Javier appeared to take pride in what he does and in the food from his country, Peru. He spent time with them going over the menu and giving a background on the food. They also added that Javier had several other tables at the same time and gave each table the time and attention they needed. “He made our dining experience top notch”. Way to go Javier and thanks for being Wicked Awesome!

This is Courtney from Pur & Simple Burlington and she is Wicked Awesome! Courtney was nominated by one of the Managers who said she’s been a server there the past few years and is fantastic! They said Courtney always provides enthusiastic and prompt service and is a joy to be around and always willing to help out. She is a real team player and everyone on the team can count on her. That’s Wicked Awesome and makes for a great work environment. Congrats Courtney!

Congratulations to Charlotte who is Wicked Awesome! Charlotte works at Piper Arms Pub and has been there since it first opened. She was described by her nominator as being very friendly and helpful and customer-service focused. She goes above and beyond to help the customers and the staff and does so with a smile on her face. She is dependable and trustworthy and a great member of the team at Piper Arms. Congrats Charlotte and keep on being Wicked Awesome!

Winner with long blonde hair holding certificate with big smile

This is Greer and she works at Arby’s on Fairview Street and she is Wicked Awesome! Greer worked all during the COVID-19 pandemic and despite wearing a mask, always smiled. Greer is only 15 years old but worked 5-7 shifts a week to help out as other staff were unable to work. She never complained and always had that smile. She is friendly and helpful to her coworkers and customers. She is positive at all times and a very hard worker. Congrats Greer and thanks for being Wicked Awesome!

Kelly works at Pepperwood Bistro in Downtown Burlington and is our most recent Wicked Awesome Server recipient. Kelly was nominated by diners who said she provided them with great service and had lots of enthusiasm. They also said she seemed to want to get to know them, beyond just taking their food order, she had a genuine interest in how they were doing.

Congrats to Kelly and thanks for being Wicked Awesome!

This is JD who works at District Kitchen & Bar in Aldershot and he is Wicked Awesome! Customers nominated JD after a super busy night at District. They were a large group and they said despite how busy it was, JD provided great service to their entire group. They were early for their reservation yet he still took their drink orders and was attentive the entire time. They had a second round of appetizers and he looked after that for them and spaced things out well. He also made great recommendations! Congrats JD and thanks for being Wicked Awesome!

Josh works at Spencer’s at the Waterfront and is another winner of the Wicked Awesome Server award! Josh was nominated by two diners who had gone to Spencer’s for lunch. They said throughout their lunch, Josh made sure they were well taken care of and made great recommendations. They described him as sweet, charming and outgoing. They were quite impressed that he even offered to take their photo for them. They were very happy with their meal and said not only will they return for the great food, but also for the great service. Way to go Josh!

This is Jillian and she is Wicked Awesome. Jillian works at The North Coal in Downtown Burlington. She was nominated by customers who said she provided amazing service. She made great food suggestions and also checked in on a regular basis despite the restaurant being busy. Her nominators said their dining experience was exceptional because of Jillian. Way to go Jillian and thanks for being Wicked Awesome! Jillian was presented her award by Peter Vandyk of PV&V Insurance.

Congrats to Lindsay, who works at Barra Fion for being Wicked Awesome! Lindsay was nominated by a fellow employee as well as a guest. Her coworker stated “Her passion for perfection is unparalleled. A true rare gem in this industry.  She is one server that deserves to be recognized”.

The guest said that Lindsay goes ‘above and beyond to make your visit special and everyone feel welcome’. Can’t ask for more than that – congrats Lindsay and continue being Wicked Awesome!

This is Chris, a server at Isabelle Restaurant & Lounge inside the new Pearle Hotel & Spa in Downtown Burlington. Chris was nominated by guests who described him as welcoming from the moment they sat down. ‘We had a hard time deciding on what to order, and Chris was very patient with us. He made wonderful suggestions that were spot-on with what we were looking for. We also had to make some requests due to aversions/dislikes and Chris remembered those perfectly and was very accommodating. The wonderful service we received from Chris helped us enjoy your lunch experience that much more’. Congrats Chris and thanks for being Wicked Awesome!

Meet Montana, she is a Server at Cherry House Restaurant and she is Wicked Awesome! As soon as she greets you at your table, you will feel like a friend of Montana’s. She is warm and welcoming and takes the time to ask about you, without getting too personal. She makes wonderful recommendations and has an amazing memory. ‘When we returned for a second visit, she recalled our order from our fist visit, where we sat and something we had told her about our line of work’, commented her nominator. ‘She definitely made our whole dining experience a good one and anyone who is fortunate enough to have her as a server will have a wonderful time’. Congrats Montana and thanks for being Wicked Awesome!

Amanda works at Studebaker pub & diner and she is Wicked Awesome! She was nominated by a customer who said she makes the dining experience ‘fun & exciting’. She made them feel welcome and provided great service and is part of the reason they love returning to studebaker! Congrats to Amanda and thanks for being Wicked Awesome!

Congratulations to Nicole at Pepe & Lela’s Eatery for being Wicked Awesome! Nicole was nominated by a customer who said she was very cheerful and a great server to have. She answered their questions about the menu and was able to make good recommendations. They enjoyed their meal because of the great service from Nicole and described her as amazing!

Meet Dave, a server at West Plains Bistro who is Wicked Awesome! Dave was nominated for his great service and dedication to his job. He takes pride in making sure that everyone has a great experience and enjoys their meal. Even when we were there to present the award, Dave asked us to wait as his order was up and he wanted to make sure he served the food immediately. Now that’s Wicked Awesome!

This is Julia and she is Wicked Awesome! Julia works at The Slye Fox and was nominated for providing a terrific guest experience. During the most recent Taste of Burlington Prix-Fixe program she made sure that every guest knew about the special menu offerings and was a great ambassador for the program. We think that’s Wicked Awesome! Congrats Julia!

Congratulations to Caterina at Tin Cup Sports Grill for being Wicked Awesome! Caterina was nominated by customers who said it was their first visit to Tin Cup and the great service from Caterina helped to make their dinner more enjoyable. They described her as “humorous, efficient and really accommodating, making it a wonderful experience”. Way to go Caterina and thanks for being Wicked Awesome!

This is Margaret from JC’s Bagels and she is Wicked Awesome! Anyone who goes to JC’s likely knows Margaret as she greets everyone as they come and go. She makes your order with enthusiasm and a smile. Margaret was described as being very helpful and efficient and a great member of the wonderful team at JC’s. Congrats Margaret and thanks for being Wicked Awesome!

Meet Lexy, from Stacked Pancake & Breakfast House. Lexy was nominated by customers who described her as being like a friend, when they arrive she is so warm and welcoming. They said Lexy remembers the little details and goes out of her way to make sure their meal is an excellent experience. She remembers what they like to order and always goes the extra mile. Congrats Lexy and thanks for being Wicked Awesome!

This is Giovanni (Gio) and he is Wicked Awesome! Gio is one of the friendly faces you will see as soon as you enter the door at Familia Fine Foods. Even though he’s wearing a mask you can see the smile in his eyes. He recently moved to Canada from Colombia and began working at Familia Fine Foods. He is very kind and service oriented said his co-workers. They described him as hard-working and a very important person to the restaurant.

He is supporting a young family who moved here full of dreams and we hope they all come true for him with his great work ethic! Congrats Gio!

Server winner wearing mask and standing in front of Christmas tree holding certificate

She is Wicked Awesome! Meet Charlotte, who works at Shoeless Joe’s on Brant Street. Charlotte has worked hard during the pandemic to provide for her young daughter. Her nominee said she is hardworking, very friendly and attentive to diners. She has a smile on her face even behind her mask during these tough days. Congrats to Charlotte and keep up the great work!

Congrats to Koko who works at the Brant Street Montfort location for being Wicked Awesome. Koko was nominated by diners who said he provided excellent service and was also very personable. Koko fled his home in Armenia 5 years ago and has been working at Montfort since he came to Canada. “He was very honest about his past and how happy he is to be in Canada and working at Montfort. You could tell he enjoys his work and providing great service to his customers.” Koko was officially made a Canadian 2 weeks earlier and was very proud to call Canada home now. He was thrilled to be presented with the Wicked Awesome Server Award. Congrats Koko and keep up the great work!

This is Lynsey from The Black Bull Neighbourhood Pub and she is Wicked Awesome! Lynsey was nominated by a customer who said they went for wing night and also wanted to order some appetizers. He said Lynsey provided great service and gave honest feedback. They weren’t sure how much food to order and Lynsey was honest with them and wasn’t “looking to upsell”. He said Lynsey put the customer experience first and in doing that, they said they will definitely be back. Congrats Lynsey and continue being Wicked Awesome!

Taya is Wicked Awesome! Taya is a server at The Judge & Jury and was nominated by customers who were there for the first time. Taya was described as friendly and she made them feel at ease dining out. “The food was great and with the excellent service we received from Taya, we will definitely be back!” Keep up the great work Taya!

James is Wicked Awesome! James (centre) is with the owners of Di Mario’s Trattoria, where he works as a waiter. James was nominated by customers who said he made their night EXTRA special when they dined recently for dinner. He made great wine recommendations, made sure their glasses were always full and was very attentive without being overly attentive. The nominator stated “We will be back again because of his kindness, positive attitude and amazing pepper grinding skills!” Way to go James!

Meet Natalie, who is Wicked Awesome! Natalie is a server at The Martini House and was nominated by customers who said she was ‘next level’ when it came to service. They said Natalie was very friendly and clearly took SO MUCH pride in her work. She was warm and welcoming, and also very attentive. They ended their nomination by saying Natalie was top notch in her field! If that’s not Wicked Awesome, we don’t know what is! Congrats Natalie!

Congrats to Chelsea at Jake’s Grill & Oyster House for being Wicked Awesome!

Chelsea was nominated by diners who said she was extremely deserving of a nomination. They described her as friendly, attentive and very helpful with menu choices. They said their beverages and meals were brought to the table exactly as ordered, with the menu changes they asked for.

“It was a great dinner out thanks to Chelsea. We would definitely ask for her to be our server again!!”

Keep up the great work Chelsea!

She’s Wicked Awesome! It was our pleasure to present Jackie from The Dickens (but also seen at other URG restaurants) with this coveted award. Sponsor, Peter Vandyk, from PV&V Insurance was on hand to do the presentation. Jackie is a Manager at The Dickens and is definitely awesome said her nominee. If you’re lucky enough, Jackie will serve you and goes above and beyond to make sure your dining experience is a good one. She makes great recommendations and by the time you leave, you’ve got a new friend. Congrats to Jackie!

Winner Alex holding prize pack and wearing mask

Congratulations to Alex at District Kitchen & Bar in Aldershot who is Wicked Awesome! A customer nominated Alex after saying she served them at lunch and was super friendly and attentive. “She made great recommendations and gave great descriptions of the new menu items at District. It’s a whole new menu there and wasn’t sure what to get, but Alex highlighted some of the faves and they were all great choices!” Alex was on top of refills and clearing dishes and just made the whole dining experience a good one. Thanks Alex for being Wicked Awesome!

If you’ve been to Lochside Bar & Lounge in Downtown Burlington and had Michelle serve you, then you know she is Wicked Awesome! Friendly from the minute you sit down, she is attentive and super personable. She goes out of her way to make sure your visit is a good one. Always smiling (behind her mask) she definitely makes you feel welcome and lets you enjoy your meal at your pace. She’s quick with the refills and anything else you may require to ensure your dining experience is a good one. Keep up the great work Michelle and thanks for being Wicked Awesome!

Congrats to Hope at Pintoh in Downtown Burlington for being Wicked Awesome! She was nominated by a customer who said she was very bubbly and provided excellent service. She said Hope’s great service made their rare date night out more special! Now that is Wicked Awesome – way to go Hope!

Another Wicked Awesome Server in Burlington is Omar from Joe Dog’s in Downtown Burlington. Omar was nominated by a customer who said he is always so kind, and he has a permanent smile (even behind the mask!). They said he always makes you feel welcome and provides the best service. He is great to talk to as well and they are always glad to have a conversation with Omar. Congrats Omar and keep up the great work!

If you’ve dined at the Queens Head in Downtown Burlington then you know Amanda and you know she is wicked awesome! She was nominated by a co-worker who said Amanda is a huge part of many people’s lives having worked at the Queens Head for 20+ years. She always goes above and beyond in her service and treats everyone in such a special way. When she returns from trips to the UK she brings back treats to share with all. She never hesitates to work double shits, take an extra shift, stay late or start early. Her coworker says she has never seen such passion in a job and that she is well loved by everyone she comes in contact with. That is Wicked Awesome – congrats Amanda!

She’s Wicked Awesome! Congrats to Toni at Sotiris another Wicked Awesome Server right here in Burlington. Toni was nominated by a customer who said Toni makes you feel like family when she serves you. “She makes you feel special and like you are the only one in the restaurant. She never gets our order wrong and never has to write anything down”. Toni makes us want to dine at Sotiris and we always try to have her as our server. Congrats Toni!

Congrats to Gabby from Lola Choco Bar & Cafe in Village Square in Downtown Burlington. Gabby makes customers feel welcome and brings a smile to their face. She is always making conversation with customers and is warm and inviting. She is a hard worker who is constantly looking for ways to improve the services offered. Gabby was described as going above and beyond for customers and her fellow colleagues. We think that’s Wicked Awesome!

This week we found ourselves at Starbucks at 3497 Fairview Street to present to Patryk for being Wicked Awesome! Patryk was nominated by a customer who was in the drive-thru and she said Patryk was super friendly and provided great service. She said he put a smile on her face that lasted well into the evening. That my friends, is Wicked Awesome! Congrats Patryk!

Congrats to Kathryn from Pier 53 for being Wicked Awesome! Kathryn was nominated by a customer who said: “Kathryn is friendly, knowledgeable and incredibly hardworking. She always has a smile on her face (even behind the mask) and remembers our favourites and special diet accommodations. She greets us by name whenever we visit. We truly appreciate her!” Thanks for being Wicked Awesome Kathryn!

He is Wicked Awesome! We presented the award to Colin at Paradiso Restaurant in Downtown Burlington this week. Colin was nominated by customers who said he is always friendly and helpful and provides amazing service. He makes great recommendations and even remembers their fave orders. His great service helps make them enjoy their dining experience more. Congrats Colin and thanks for being Wicked Awesome!

Congratulations to Amanda from Cora’s Appleby. Amanda was nominated by a guest who said they used to be served by Amanda at a restaurant close to their home, but when she left to go to Cora’s, they followed her, even though it’s a 20 minute drive as opposed to 5 minutes now. They said a server can make or break your dining experience and that Amanda has definitely made theirs great. They said she treats you like a good friend and is very attentive and bubbly. No matter how busy she is, she gives you the attention you need and makes you feel like you are her only customer. That is Wicked Awesome Service! Thanks Amanda for being Wicked Awesome!

This week we recognize Debbie from QB’s Sports Bar and thank her for being Wicked Awesome! Debbie was nominated by a customer who said she is always friendly, remembers them by name and often remembers their orders. She said Debbie always remains positive, even under pressure. Debbie is also a wife and Mom who keeps a smile on her face and makes guests feel welcome. Thanks Debbie for being Wicked Awesome!

Picture of winner, standing outside in black shirt and black mask holding prize pack of Nickelbrook beer

Congratulations to Sarah, a Wicked Awesome Server at Scaddabush Burlington. Sarah wears many hats at Scaddabush from take-out coordinator, host, bartender, where ever help is needed, Sarah is there and happy to help. Sarah is also a full time student maintaining an A average. She has worked the entire pandemic and although she’s had to make some of her own sacrifices, she has remained reliable and positive. Sarah is friendly and helpful with customers and the nominee says she is a wonderful part of the Burlington community. Congrats Sarah and thanks for being Wicked Awesome!

Andrea is another Wicked Awesome Server award recipient. Andrea works at Halibut House at Appleby and New Street and was nominated by a customer who described her as friendly and who provides exceptional service. He said she builds a connection with every customer that comes in, creating a neighbourhood feel to the restaurant. Andrea welcomes everyone with a smile no matter how busy they are and has remained positive and friendly the past year despite the hardships.

Congratulations to Megan from Boon Burger, another Wicked Awesome Server. Megan was nominated by the Owner as he said she has worked full time hours during the entire pandemic and has been pregnant (due at the end of June). She is always available, always has a smile, a helping hand and always living and breathing the Boon values. Congratulations Megan and thanks for being Wicked Awesome!

Congratulations to Sara at Studebaker, another Wicked Awesome server! She was nominated by several diners who described her as ‘a ray of sunshine’ and always smiling and positive, even during these difficult days. Sara remembers guests when they return and makes them feel welcome and special. She also makes great recommendations that are always spot on. One guest said having Sara as your server makes going to Studebaker even more fun! Way to go Sara and thanks for being Wicked Awesome!

Female winner standing in front of studebaker sign with glasses and black mask holding winning certificate

Winner holding certificate standing in front of Union Jack painting on the wall

We visited The Judge & Jury to present the Wicked Awesome Server award to Holly. Holly has worked at The Judge for years, started as a dishwasher and kitchen help, and worked her way up to hostess and server. The owner of The Judge & Jury says Holly is what he considers a very well rounded employee that you can plug into any situation and know the job will be done and done well. “We are blessed to have her at The Judge & Jury with us”. Congrats Holly and thanks for being Wicked Awesome!

This week we paid a visit to Mount Royal Family Restaurant to surprise Trish with the Wicked Awesome Server award. Trish was nominated by a customer who said Trish does everything needed except cook the meals. They said she is always friendly and engaging and can tell that she is smiling behind her mask. They commented that safety is important and that she will bring a meal out to your car if you prefer that. Thank you Trish for all you do and for your hard work and thank you for being Wicked Awesome!

female server wearing blue mask standing in restaurant holding award certificate and prize pack

Winner wearing mask and holding certificate behind the bar

Congratulations to Tess from Bar Culaccino, our winner this week. To say Tess has worked hard over the course of this pandemic is an understatement. She has been a huge part of the team at Culaccino and has helped them to push through during these difficult times. She always has a positive attitude and leaves each guest feeling welcomed and like family. Tess has been working alone and handling all the take-out orders and dine in customers (when allowed). Thanks for being Wicked Awesome Tess!

This week we are proud to congratulate Nicole from Rust Bistrobar for being Wicked Awesome! Nicole was nominated by a customer who said consistently and regardless of how hectic the restaurant may be, Nicole takes the time to stop at our table and check in, not only to see how our meal is but to ask us what’s going on in our lives and they have often seen her provide this same courtesy to other patrons as well.   Nicole represents a standard of excellence at Rust that exists amongst all its staff so please recognize her amazing attitude.

Winner Nicole holding prize pack and winner certificate

Server with mask holding prize pack

Congratulations to Robyn who is a server at The North Coal in Downtown Burlington. Robyn is a full-time teacher and works part time at The North Coal. We actually received several nominations for Robyn, all saying how friendly and personable she is. Robyn adheres to all safety protocols and makes her customers feel safe. She is attentive and professional and one diner stated she has incredible positive energy that can be felt when she connects with her customers. Congrats Robyn and thanks for being Wicked Awesome!

Our winner this week is Elisa, who is a server at Jacksons Landing and was nominated by her Manager. He said he has full trust that when she is working the guests will have a great experience, that she has a way of connecting with everyone she encounters to create memorable moments unique to each individual. He explained she takes ownership of the restaurant, and has a level of care & passion that is quite rare these days. She embodies what it means to be a Jacksons Landing server. He also stated she is one of the most responsible people he has ever met and that her responsibilities don’t end at work. She is also a single Mom who has had to balance work and family responsibilities throughout the pandemic. Thank you Elisa for being Wicked Awesome!

Photo of Elisa the server standing holding a certificate and Nickelbrook prize pack, she is wearing a mask

Lady holding up tshirt that says Wickedly awesome in front of studebaker sign

The first winner is Naomi, the owner of studebaker pub & diner. Naomi was nominated by a customer who recognized how over the past year Naomi and her husband have had to make changes in how they do business several times, but that she always had a smile on her face and that no matter how many hours she worked, she still made her customers feel appreciated. They quickly developed a curbside pick up and Naomi would bring your food out with a smile, allowing customers to stay in the car and feel safe. Thank you Naomi for being Wickedly Awesome!

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